Contact Us
We’re here to help and would love to hear from you. Whether you have a question about an installation error, a suggestion for a new tutorial, or need support with our website, please don’t hesitate to reach out.
Your feedback is essential in helping us make Alight Motion Media the best educational resource for creators.
Get in Touch
For all inquiries, you can use the form below or email us directly at: 📧 [email protected]
We read every message and strive to provide a thoughtful response within 24-48 business hours.
How We Can Help
To ensure the fastest response, please select the right category for your message:
- Installation Support: If you are facing “App Not Installed” or “Black Screen” errors, please check our [Troubleshooting Hub] first. If that doesn’t work, let us know your device model and Android version.
- Content Suggestions: Have an idea for a specific Velocity Edit or XML Preset you want us to upload? We love community requests!
- Website Issues: Report broken links, download errors, or missing images.
- Partnerships: For collaboration or advertising inquiries.
⚠️ Important Note on App Support: Please note that we are a third-party educational resource. We cannot help with:
- Official subscription refunds or billing issues.
- Fixing internal bugs within the Alight Motion app code.
- Recovering lost official accounts.
- For these issues, please contact Alight Creative Inc. directly.
DMCA & Copyright Inquiries
We respect the intellectual property rights of others. If you are a copyright holder and believe that any content on this site infringes upon your copyright, please contact us immediately.
- Subject Line: Please use “DMCA Takedown Request” in your subject line.
- Priority: These requests are handled with highest priority and are typically addressed within 24 hours.